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Intercom form integration

Turn every form fill into a Intercom conversation, with each answer in it, in the workspace your team already works from.

Connect Intercom All integrations

StarterOn Starter and up. Free plan, no card needed.

Workflows

What you can do with Intercom

Tags show the plan a workflow starts on.

A conversation per fill

Starter

Each fill becomes one conversation in the workspace you pick.

Every answer in it

Starter

The title names the form and the person. The conversation holds each answer and a link to the form.

Found by email

Starter

Intercom finds the person by email, or makes a lead, and the conversation is from them.

Never twice

Starter

A send that runs again finds its conversation first, so nothing is made twice.

Any request form

Bug reports, support requests, briefs and onboarding forms.

Then follow up

Claritia's workflows can email the person back or book a call.

How it works

Connect Intercom in a few minutes

  1. 01

    Connect Intercom

    Go to Settings, then Integrations, and paste your Intercom access token.

  2. 02

    Pick the workspace

    Open the form's Sync tab, add Intercom and pick the workspace.

  3. 03

    Publish

    Each new fill shows up in Intercom as a conversation.

Templates

Forms to start with

Each one is a real form you can fill in now, ready to send to Intercom.

Support ticket7 questionsBug report8 questionsClient intake28 questions, 6 pages
See all 435 templates
Integrations

Works with the rest of your tools

Every lead goes to Claritia first, then to each tool you connect.

LinearA issue per fillTrelloA card per fillClickUpA task per fillmonday.comA item per fillSmartSuiteA record per fillZendeskA ticket per fillFreshdeskA ticket per fillHubSpotContacts, owners and bookingSalesforceLeads, contacts and ownersGoogle CalendarBusy times and Meet linksOutlookBusy times and Teams linksZoomA link for each meeting

Questions

Something else? hello@tryclaritia.com

Which plan has the Intercom integration?

Starter and up, from $15/seat/month.

What goes in the conversation?

The form's name and the person's in the title, then every answer, the fill's id and a link to it in Claritia.

Can it make two conversations for one fill?

No. A send that runs again looks for its conversation first.

What form do you need?

Free plan. No card needed.