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Routing

The right person, every time

Each answer picks the meeting and the person, then the team takes turns fairly. Every lead keeps a note of why.

Free plan. No card needed.

Works with

  • HubSpot
  • Salesforce
  • Omniscient
  • Slack
  • Google Calendar
  • Outlook
Why Claritia

Instead of sorting leads by hand, rules that decide in a second

No inbox to watch and no list of whose turn it is.

Before

Leads land in a shared inboxSomeone reads them
Check the territory sheetOut of date
Ask whose turn it isIn chat
The lead waitsOften a day

With Claritia

The answers come inRight away
A rule picks the meetingFirst match wins
The team takes turnsWeighted, fair
The lead books on the spotWith the right person
Features

Everything you need to route every lead

Pro

Route by any answer

Rules read the answers in order. The first that matches books a meeting, books a person or sends something. Everyone else goes to a team.

Pro

Take turns, fairly

Round robin with weights and priority. People who are away or at their cap are skipped, and the most due person gets the next lead.

Business

Known leads go to their owner

Someone who's already in your CRM books with their owner, or with whoever they met before. If the owner is away, the team takes over.

Pro

See why, every time

Every meeting shows the rule that matched and why that person was picked. Fix a rule and the next lead follows it.

How it works

Set the rules once, route every lead

  1. 01

    Ask what you need to know

    Team size, country, budget or anything else, right in the form.

  2. 02

    Add rules in On submission

    If an answer is this, book that meeting or that person.

  3. 03

    Build your team

    Who takes turns, their weights, caps and away days.

  4. 04

    Leads book with the right person

    On the spot, with a Slack note to the host.

Templates

Forms built to qualify

Each asks what routing needs, then books the right meeting.

What form do you need?

Free plan. No card needed.